Apr 23, 2025

Cookie policy

TokuGo AI Ltd.
Company Number: 16526298
Address: 71–75 Shelton Street, Covent Garden, London, UK, WC2H 9JQ

Effective Date: 18/06/2025
Last Updated: 24/08/2025

TokuGo ᴬᴵ (“we”, “our”, “us”) uses cookies and similar technologies on our website and platform to ensure functionality, improve user experience, and deliver relevant services. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow websites to recognise your device and remember your actions and preferences over time.

We also use similar technologies, including pixels, SDKs, and local storage, which work in the same way.

2. Types of Cookies We Use

  1. Strictly Necessary Cookies

    • Required for the website and platform to function.

    • Examples: authentication, security, payment processing.

    • These cannot be switched off in our systems.

  2. Performance & Analytics Cookies

    • Collect anonymous data about how visitors use our site and platform.

    • Help us measure and improve functionality.

    • Examples: Google Analytics, Mixpanel.

  3. Functionality Cookies

    • Remember preferences and enhance user experience.

    • Examples: language settings, saved login sessions.

  4. Targeting & Advertising Cookies

    • Track browsing activity to deliver relevant ads and promotions.

    • May be set by third-party advertisers and partners.

    • Examples: AR ad placements, Web3 partner integrations.

  5. Web3 & AR Session Cookies

    • Used in connection with TokuCoins transactions, NFTs, AR navigation, and gamified shopping experiences.

    • Securely manage wallet connections, token verification, and AR session states.

3. Third-Party Cookies

We may use third-party services that place cookies on your device, including:

  • Google (Maps, ARCore, Analytics, Ads)

  • 8th Wall (AR experiences)

  • YouTube API (live streaming features)

  • Blockchain/Web3 providers for wallet and token authentication

These providers have their own cookie and privacy policies, which we recommend reviewing.

4. Legal Basis for Cookies

  • For strictly necessary cookies, our legal basis is legitimate interest.

  • For all other cookies (analytics, advertising, personalization), we rely on your consent in line with UK GDPR, EU GDPR, and PECR/ePrivacy rules.

5. Managing Cookie Preferences

You have full control over your cookie settings:

  • On first visit, you will see a cookie banner/consent manager where you can accept, reject, or customize cookies.

  • You can update preferences anytime via the “Cookie Settings” link on our website.

  • You can also manage or block cookies through your browser settings.

Please note: disabling certain cookies may impact the functionality of the TokuGoᴬᴵ platform.

6. Data Retention

Cookies are stored for varying periods depending on type:

  • Session cookies expire when you close your browser.

  • Persistent cookies remain until they expire or are deleted.

  • Retention does not exceed 13 months for analytics cookies (as per EU/UK guidance).

7. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, regulations, or our business practices. Updates will be posted here with a revised “Last Updated” date.

8. Contact Us

For any questions about our use of cookies, please contact:

TokuGo AI Ltd.
Company Number: 16526298
Address: 71–75 Shelton Street, Covent Garden, London, UK, WC2H 9JQ

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